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Welcome to UClick
United Commercial Bank PLC-Digital Onboarding
Account/Products
Frequently Asked Questions
What is UClick?
e-KYC (Electronic Know Your Customer) is a digital procedure used to verify customer identity and perform risk profiling in full compliance with Bangladesh Bank guidelines.
What is e-KYC?
Who can open an account using UClick?
Is a branch visit required?
Can I perform transactions through UClick?
How is UClick different from traditional account opening procedures?
What are the prerequisites for opening an account?
How long does it take to open an account?
Is prior registration necessary before account opening, and what details are required?
Which types of accounts can be opened via UClick?
From the available account, who is eligible for which account?
Can Non-Resident Bangladeshis (NRBs) open an account?
Is it possible to open a current account?
What additional documents are required for NRB applicants to open Probashi Savings Account?
Are there any transaction limits?
Can I open a joint account?
Can existing UCB customers open an additional account via UClick?
How many accounts can I open?
Can I add more than one nominee to my account?
Can a minor be appointed as a nominee?
Can I save my application and complete it later?
What is the account activation process?
Is an initial deposit mandatory?
Which methods are available for making the initial deposit?
What is the minimum deposit amount?
Will I receive a debit card?
How will the debit card be delivered?
How will the Cheque Book be provided?
When will I get access to Internet Banking (Unet)?
Where can I find detailed information on fees and charges?
How can I view the applicable interest rates?
How will I be notified upon successful account opening?
Can I enhance transaction limit of my account?
Is it possible to convert my e-KYC account into a regular account?
In case of incorrect, incomplete or mismatched data or documents, how will I be notified?
What precautions should I follow while submitting documents?
Can I open an Islamic account through UClick?
Who should I contact for further assistance?
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